Payment information

Fees are payable on the day of your service. A copy of our standard fees are available on this site and upon request to our administration team. Our administration team will confirm the fees and any rebates that apply to your appointments. 

Medicare rebates may be available for some services, with Medicare appointments generally 50 to 60 minutes in length. Medicare rebates for psychological therapy services require a mental health treatment plan referred by your GP, psychiatrist, or paediatrician. 

Please provide Psychology SA with a copy of your plan prior to your first consultation. We offer Medicare claiming facilities so we can organise your rebate immediately after your appointment. Please note that the person named on the plan must attend the appointment in order to receive rebates from Medicare.

You may only claim from either Medicare or a private health fund for each session.  Private heath will not contribute towards the ‘gap’ between the Medicare rebate and the consultation fees.    

Private health rebates may be applicable for some services.

Our psychologists are registered with all major health insurers and claims can be made at the time of consultation using your health care fund card. Eligibility and rebate amounts vary from fund to fund, so please check with your health fund directly.  

Private health rebates for services provided by our accredited mental health social workers however are limited. Please check here for participating funds.

Please note that  you may only claim from either Medicare or a private health fund for each session.  Private health will not contribute towards the ‘gap’ between the Medicare rebate and the consultation fees.     

Psychology SA are providers of government funded disability support for NDIS participants who are plan managed, agency managed, or self-managed.

Our NDIS services are charged at scheduled rates per the NDIS Price Guide. 

NDIS appointments are generally 60 minutes in length unless otherwise requested by you or recommended by your clinician.   

We offer a low-fee option for eligible concession card holders. Please talk to our friendly administration team for more information.    

If you are unable to attend your appoint we require at least 48 hours notice for cancellations. You can contact us by phoning our administration team during business hours on 08 8245 7300 or emailing reception@psychologysa.org.au.  

Please note that if you cancel and/or fail to attend two scheduled appointments (whether they are consecutive or non-consecutive) you will either be placed back to the bottom of the waitlist or your file will be closed. The policy applies to both face-to-face and telehealth appointments.

If you phone outside of business hours, please leave a message on our answering machine. Both phone calls and emails will be responded to during business hours. 

Please see our full Cancellation, Non-Attendance and Late Arrival Policy.