At Psychology SA we are committed to working with you to make sure that our services are right for you and your family. As part of this commitment, we welcome your thoughts on what we are doing well and areas where we can improve.
We aim to provide the highest quality service and value feedback from our clients. Whilst we aim to provide outstanding service we know that sometimes things don’t go the way that they should. Complaints can be made about any aspect of our business that you are not happy with including services you did not receive, services which were not helpful, or about the behaviour of our staff. You have a right to complain and this is something that we take very seriously.
You can provide feedback to Psychology SA by:
View our complaints handling process here.
Psychology SA is a social enterprise of UnitingCare Wesley Bowden Inc.
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Psychology SA is a social enterprise of UCWB.
UCWB is currently operating under three emergency directions:
For further information in relation to these directions please visit https://www.covid-19.sa.gov.au/emergency-declarations