TELEHEALTH services

At Psychology SA, we’re primarily using Zoom for our telehealth appointments, with telephone calls as a back-up option. We can provide therapy and some NDIS services via telehealth, dependent on your clinician and your individual circumstances. 

If you have any questions about our telehealth services, please speak with your clinician or one of our friendly administration team members. 

We will have already sent you an email confirming your appointment and giving you the Zoom meeting ID and password for your session. When it’s time for your appointment, click on the Zoom link in your email then enter the password when prompted. You should see a message saying that you’re in an online waiting room and we’ll let you into the meeting soon. Please be ready a few minutes before your appointment time.

Confidentiality still applies for telehealth services and your clinician will ensure that there is no one else in the room with them during the session. Your clinician will not record the session without your permission. 

You are asked to respect the privacy of your clinician by agreeing not to make recordings of the sessions and not to use the material from sessions for purposes other than therapy. If you want to record the sessions you much seek the clinician's consent to do so.   

To find out more, read our Blog 'What is telehealth and how to get the most out of your session'